Frequently Asked Questions (FAQs)

Q: WHAT KIND OF SERVICES DO YOU PROVIDE?
A: Companion care and personal care services are designed to take over or assist in the activities that elders need to be able to stay at home safely and with dignity. These may include fall prevention, medication and fluids reminders, light housekeeping, grooming or bathing assistance and running errands.

Q: WHAT DOES THE TERM “AGING IN PLACE” MEAN?
A: This refers to the ability of any person to grow old in their own home or that of their family. It is the opposite of institutional residential care like a nursing home. Sometimes it may mean the ability, with extra help, to stay in an assisted living facility as well.

Q: DO YOU ACTUALLY PROVIDE SERVICES IN ASSISTED LIVING FACILITIES?
A: Yes. People sometimes discover that the assistance provided in an assisted living facility is not enough to enable them to remain independent. In these cases, Kin Care provides a person to make this possible. In some states you are allowed to hire private help in an assisted living facility or nursing home for that matter.

Q: HOW DOES THE COST OF KIN CARE COMPARE WITH ASSISTED LIVING OR NURSING HOME CARE?
A: The average Kin Care service runs about 1/3 the cost of an Assisted Living Facility and less than 1/4 of what the skilled facility would cost.

Q: CAN THIS HELP MY PARENTS CONSERVE THE ASSETS THEY HAVE WORKED ALL THEIR LIVES TO BUILD?
A: Yes. Any assets a person spends for their own care is that much less that will be available for the government, through Medicaid or taxes, to take away. Most families would rather see those assets spent keeping their elderly family members at home and independent rather than have them taken away to reimburse the government or be taxed as inheritance.

Q: HOW QUICKLY CAN SERVICES BE PROVIDED?
A: Generally services can be provided within a 48-hour period and often the same day.

Q: CAN I CHANGE THE SCHEDULE IF I HAVE APPOINTMENTS?
A: Changes are easily accomplished with as little as a weeks notice. Our philosophy is to make the schedule work for the family not the agency. You come first. Your needs, your requests, your schedule. We will do everything possible to make sure the schedule you want is the schedule you get.

Q: HOW DO I START SERVICES?
A: We will have our staff come to your home and conduct a free, no obligation assessment. We will then, at your direction, identify caregivers who have the skills, personality and availability to assist you. You then will be able to meet the caregiver and if you approve, they will begin working for you.

Q: HOW DO I PAY FOR MY CARE?
A: You may do Private Pay or your Insurance Company may cover care. Depending on your financial situation, check to see if  you qualify under the Arizona AHCCCS program.  www.ahcccs.state.az.us/site/.   You also may qualify under the Area Agency on Aging (AAA).  www.aaaphx.org

Q: HOW SOON CAN MY SERVICES START?
A: Kin Care, provides a Free initial In Home consultation.  Our Coordinator will personally come to your home at your convenience to discuss your individual needs. Care can begin as soon as you and our Coordinator make the arrangement for care to
begin.

Q: HOW MUCH WILL MY CARE COST?
A: Contact our Coordinator who will be able to provide you with an estimate of the levels of care that we provide based on your
individual needs. Our rates are very competitive and you will find lower than most.